I'm Business Process Consultant
Roy Teo

I'm passionate to help SMEs to transform into Lean and Efficient Organizations Through Process Improvement. With over 30 years of experience in different enterprises, I bring a wealth of knowledge in business analysis and process improvement.

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About Me

I have worked in various capacities for the last 30+ years helping enterprises improved their process efficiencies through Lean Six Sigma. I am passionate in helping SMEs navigate the complexities of transformation. By identifying inefficiencies and implementing tailored solutions, I enable organizations to evolve into lean and effective entities.

Passionate about helping SMEs Towards Effective Transformation.

Transforming an organization is not an overnight task; it is a strategic process that requires dedication. I aim to empower SMEs with practical tools and techniques for continuous improvement.

By fostering a culture of innovation and adaptability, businesses can respond swiftly to market changes, enhancing their competitiveness.

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Through collaboration, we can explore opportunities for improvement, ensuring that every action taken moves toward a common goal: operational excellence.

What Services I'm Providing

Business Process Improvement
Process Gap Analysis
Problem Statements Defining
Process Improvement Discovery Workshops Facilitation
Change/ Improvement Implementation
Control Measures Introductions
Business Systems Blueprinting​
Existing Business Systems Improvement Evaluation
Business vs System Gap Analysis
Systems Improvement Roadmap Blueprinting
New Systems or Implementation Partners Selection
Lean Six Sigma Training
Lean Six Sigma Awareness Workshop
End-to-end DMAIC Tools Training and Application
In-Depth Lean Six Sigma Process Improvement Training
Client Specific Six Sigma Training

How can we get started

Check out the Consulting and Training Services that I provide..

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Work Experience

Below are some of the key Process Improvement experience that I have acquired through my professional career.

Senior Business Analyst/ Solution Architect
VMIA logo

2017-2025​

Worked as the key Business Analyst in business and system solutioning for Continuous Improvement initiatives for the Insurance organisation. Instrumental in transitioning the business processes and systems to the new Enterprise System and new way of working.

Lean Six Sigma Trainer
Kubota logo

2015-2017

Engaged as a Training Coach to provide Lean Six Sigma trainings to the key business stakeholders for the Global Brand. Successfully imparted the key Lean Six Sigma methodology and knowhow that helped the organization to foster a culture of continuous improvement.

Process Analyst
La Trobe logo

2013-2015​

Worked as the Lean Six Sigma Process Analyst helping the Finance Department of the university to analyse the inefficiency processes. Recommended and Implemented process improvements in various business areas e.g. AR Invoicing, Student Loan Admin, Payment Receipting processes.

Process Improvement Manager
Sony logo 1

2003-2013​

Worked as the Process Improvement Manager responsible for Asia Pacific Regional Office's business transformation projects from Business Case formulation to Initiative Implementation. Engaged at the Tokyo HQ for 2 years responsible for the Global Web Transformation project.

Management Consultant
KPMG logo

2000-2003​

Involved in various Business Process Improvement and Knowledge Management engagements with major enterprises in Singapore. Responsible in providing business improvement recommendations and engage the leadership team in understanding the challenges and accepting the recommendations.

My Portfolio

Below are some of the key Process Improvement Initiatives that I have completed.

Improves Sales Order Value Chain: Efficiency Through End-to-end Integration
Sales Value Chain Improvement
Streamlining Online Purchases: A Shift Towards Simplicity
Online Shopping Processes Streamlining
AR Invoice valuestream
AR Invoicing Efficiency Improvement
Lean Six Sigma Training
Lean Six Sigma Introduction and Training
cause analysis diagram -small
Renewal Process Inefficiency Identification
Matrix-X improvement initiatives tracking
Improvement Initiatives Tracking and Control

What My Clients Says

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John Doe

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Jenna Smith

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Samuel Stevens

Stay In Touch

I share process improvements learnings through this website regularly. Do stay tuned by providing your email address below