The SIPOC
SIPOC stands for Suppliers, Inputs, Process, Outputs, and Customers.
- Suppliers are the people, processes or organizations that supply inputs to the process
- Customers are the people, processes or organizations that make use of the outputs of your process.
- The process is a series of steps that take the inputs and make them outputs.
Why SIPOC
The SIPOC diagram is used for understanding process components and process relevance, it is effective and easy to use.
SIPOC diagrams are also scalable. It can be used to diagram an entire business, or business processes at a very granular level.