Portfolio
I was engaged in a project aimed at improving the sales order value chain for a well-known global brand. Despite their extensive presence, the brand faced unique challenges stemming from their multi-channel sales strategy...
In today's digital landscape, the way customers interact with brands greatly influences their purchasing decisions. Unfortunately, many brands inadvertently complicate this journey, leading to frustration and potential loss of sales. In my recent engagement with a global brand aiming to transform their web business, it became apparent that the overly complex purchasing process was a significant barrier...
Value stream mapping is a powerful tool used to visualize processes and identify areas for improvement. In my recent project, I leveraged this method to uncover inefficiencies in the accounts receivable (AR) invoicing process within the organization. By mapping the invoice flow, we gained valuable insights into how tasks were distributed among AR teams...
Lean Six Sigma serves as a powerful approach to help organizations in improving their efficiency and effectiveness. As a Lean Six Sigma trainer, I have had the privilege to assist organizations in creating awareness and training employees on these impactful strategies...
During my recent project with an insurance organization, I was tasked with evaluating their renewal process. The objective was to identify bottlenecks and inefficiencies that could hinder performance and customer satisfaction...
I had leveraged on X-Matrix dashboard to help tracking the improvement initiatives for an insurance organization in one of the project. By utilizing the X-Matrix, the organization was able to effectively monitor their progress while simultaneously aligning with critical long-term objectives...
