To create a strong problem statement, several key components should be included:
- Clarity: The problem should be articulated in simple, easily understandable terms.
- Specificity: It should pinpoint the problem precisely rather than being broad or vague.
- Context: Providing background can help the reader understand why the issue is significant.
- Impact: Understanding the implications of the problem is essential, as it highlights the need for a solution.
From Lean Six Sigma perspective, a strong Problem Statement should include:
- Where and when the problem was recorded or was occurring
- A measurement of magnitude for the problem, preferably with some tie to cost
- A brief description of the problem that could be understood by professionalsnot closely aligned with the process (avoid too many niche words and acronymsif you will be presenting information to non-niche professionals)
- A brief notation about the metric used to measure or describe the problem