Six Sigma Quality Approach (CTQ)

Categories: Lean Six Sigma
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About Course

Understand from this learning:

  • Why quality is important 
  • Difference of Six Sigma quality approach from conventional quality control
  • What is Critical to Quality (CTQ)
  • How to create CTQ tree
  • Cost of Poor Quality (CoPQ) and Cost of Quality (CPQ)

What Will You Learn?

  • Concept of Critical to Quality (CTQ) and Critical to Customer (CTC); Guiding principle of Six Sigma control approach; and ways to measure the quality costs

Course Content

Managing Quality with Lean Six Sigma
Learn what is CTQ, CTC, CoPQ, CPQ and other Six Sigma quality principles

  • Why quality is important
  • Difference of Six Sigma quality approach from conventional quality control
  • What is Critical to Quality (CTQ)
  • How to create CTQ tree
  • Cost of Poor Quality (CoPQ) and Cost of Quality (CPQ)